Our Policies
1. A refundable security deposit is required when booking an event with Sparkling Diamond Occasions LLC (SDO) DBA Sparkling Diamond Event & Conference Center. All terms and conditions of our rental agreement must be adhered to. Security deposit will be refunded within 30 days following your event. Any additional payment due to us for extra hours, trash removal, unusual damage, or violation of the rules described below, or the terms described in the rental agreement will result in forfeiture.
2. The user must provide Sparkling Diamond Occasions LLC (SDO) DBA Sparkling Diamond Event & Conference Center a 1-day general liability 3 days before their event date naming Sparkling Diamond Occasions LLC (SDO) DBA Sparkling Diamond Event & Conference Center as an additional insured.
3. Three weeks prior to your event, the final count and final floor plans must be submitted to SDO. SDO will not be responsible for improper set up. Absolutely, no extra provision will be made on the day of your event.
4. Strict adherence to the maximum number of guests stated in your rental agreement or contract is required. This number includes the guests at the head table and children.
5. All decorations must be cleared through SDO staff prior to event. Burlap, glitter, confetti, fireworks are prohibited.
6. All materials and equipment brought in must be removed immediately after your event ends. SDO staff must approve arrangements for all deliveries and pick-ups before and after the hours of your event. There may be an extra fee associated.
7. All deliveries, including musical equipment, flowers, cakes, etc., must be brought in through the side door, or the front right door dedicated to our vendors.
8. There is a mandatory cleaning fee that covers the hauling away trash into the outside dumpter and sweeping of the venue. Customer must remove all trash from tables and other their boxes and decorative items and place in them in trash bags securely. All trash should be placed in the kitchen for hauling away. Breakdown must start immediate after party end time as stated in the rental agreement. User cannot exceed the time allotted. Guests are required to leave the venue immediately after your party end time except those breaking down. Music must stop at the party end time and not during breakdown time.
9. The renter will not, under any circumstances, use tape, nails, screws, or any other devices that are inserted into or on the physical structure of the venue. The staff must approve all decorations, including balloons, in advance.
10. Quiet hour is strictly enforced. Guests and vendors must leave premises promptly at closing time and avoid excessive noise when exiting and making their way to their vehicle.
11. Excessive amplification of band instruments or DJ equipment is not permitted. SDO personnel will monitor the sound level of the music and may ask that the volume be turned down if it is deemed excessive.
12. Users and their guests are prohibited from touching any of the light switches, AC/Heater units, borrowing our furniture, or moving any part of our furniture.
13. User and guests must stay away from our storage areas and property as these areas are not part of your rental. The only area allowed in the back are the dressing rooms for our guests.
14. The renter is required to use a licensed bartender with proof of their license submitted to us. We prefer that renter use SDO preferred licensed bartender.
15. No charcoal grills, deep fryers, or equipment fueled by propane gas, are permitted inside or outside the venue.
16. Please refrain from stacking up our tables and chairs. Please leave tables and chairs in place after the event for SDO staff to break down.
17. All SDO decoration items, including linens, chair covers, linen napkins, tablecloths, and centerpieces are to be left in place at the end of the event. Do NOT remove them except remove all trash on the table to place in trash bags.
18. Absolutely no eating or drinking in the lobby area. Renter will be charged extra for cleaning.
19. Open flame candles are not permitted in the building.
20. No recreational drug or smoking permitted in the building, including e-cigarettes and other vape products.
21. SDO personnel are not responsible for the supervision of children. Children must always be accompanied and supervised by adults. Children are not allowed to jump, run, throw, or wander throughout the building where they could endanger people or endanger themselves.
22. Caterers and/or renters agree to remove all disposable trash and food debris from the rooms and kitchen and place them in the trash can or trash bags by securing them to avoid spills etc. Renters must remove all boxes and containers that they bring in.
23. To reserve your date, a signed agreement is required with a down payment of 25% or $1000, whichever is greater, and depending on your event date, balance will be due in increments within 1-5 consecutive months starting in the month after a downpayment has been made. Nonpayment would lead to cancellation.
24. Cancellation: Absolutely no refund will be granted. We allow our renter to change their event date 6 months prior to their event date. A new date must be identified within 30 days of notification. We will allow a one-time event date change. If an event is cancelled without the intent to change the date, there will be no refund.
25. Renter is responsible for all guests while on SDO property, inside the venue, or on the grounds, before, during, and after the event.
26. No standing or kneeling on our tables and chairs. We are happy to provide you with a ladder or stepping stool based on availability. We are not responsible for the misuse or mishaps in using our ladder or stepping stool.
27. The rental includes a 5-hour party time, 2-hour set up time and 1-hour breakdown time. The latest party must end at 2am (music stop) as required by law. Additional hours for setup is $250 an hour and additional hour for party is $500 per hour, not to exceed 2am. Extensions beyond 2am would not be allowed. If music and party does end per agreement, the renter will be charged an additional rental fee of $500 per hour and we reserve the right to deduct it from your refundable security deposit or end your party immediately.
28. Illegal parking is prohibited. SDO or its affiliates will not be liable for parking violations or towing.
29. A renter is required to discuss the type of event accurately. If we find improper disclosure, we are required to be paid immediately the price differential before party is allowed to continue.
30. Upon termination of this rental agreement, the user shall vacate the Premises and leave said Premises in the same condition existing on the effective date of this Agreement, normal wear and tear excluded. Damages more than your refundable security deposit will be reported to the customer and reported within a week to the insurance company.
31. Inspection: Full and complete inspection of the building and surroundings/premises will be facilitated the next business day to ensure there is no damage sustained. By signing this agreement, you’ve agreed that inspection and damages will be communicated to the client the next business day without dispute.
32. Security: We reserve the right to hire security service for your event. The renter is solely responsible for this cost. Security personnel have the right to inspect inside and outside of the venue during and after your event at their discretion.
33. Unruly behavior is prohibited.
34. Sales of liquor is prohibited.